Support

Bug Bite Identifier · Mobixoft LLC

Need help? Email us at devmobixoft+bugbiteid@gmail.com and we’ll get back to you.

Important: Bug Bite Identifier is for educational identification only — not a medical diagnosis or emergency service. In an emergency, seek medical care or call your local emergency number.

Common questions

How do I delete my scans? In the app: open History and swipe a scan to delete it, or go to Settings → Delete all my data to remove everything.

How do I manage or cancel my subscription? Open the iOS Settings → your Apple ID → Subscriptions, or use the “Manage subscription” link in the app.

How do I restore a purchase? On the paywall or in Settings, tap Restore.

Is my data private? See our Privacy Policy. You can delete your data anytime from the app.